Return And Exchange
Return and Exchange
Returns
You have 30 days from the date of delivery to initiate a return.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
Proof of purchase is required for all returns.
Certain items, such as personalized products, perishable goods, and clearance items, may not be eligible for returns.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges
We allow exchanges for defective or damaged items.
If you need an exchange, contact us within 7 days of receiving your item.
Exchanges are subject to product availability.
Refunds
Once we receive your return, we will inspect it and notify you of the status of your refund.
Approved refunds will be processed within 5-7 business days, and a credit will be applied to your original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part.
How to Initiate a Return or Exchange
Contact our customer support team at [Your Email or Contact Form] with your order details.
We will provide you with return instructions and a return shipping address.
Send the item back in its original packaging.
Once received, we will process your return or exchange accordingly.
For any questions or concerns, feel free to reach out to our support team. We appreciate your trust in Purimach and strive to provide the best shopping experience!
Contact Us:
📧 Email: [Your Email]
📞 Phone: [Your Phone Number]
🌐 Website: [Your Website URL]
